hospitality industry english exercises



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ENGLISH FOR FLIGHT ATTENDANTS
topic: Common terms/expressions used on an airplane by flight crew 1



This exercise is for flight attendants (stewardesses, stewards, cabin crew, etc.) who want to improve their English in order to communicate better with passengers. It will teach you many useful English terms/expressions used before, during, and after a flight:

overhead
sickness
landing
around
remain
turbulence
tables
fold
flight
serving
1. Make sure your bags are stored in the compartment. ( = the compartment above where the passengers sit)

2. Since this a short flight, we'll only be a light snack.

3. We'll be coming shortly to offer you drinks.

4. Sir, please in your seat until the plane comes to a complete stop.

5. If you start to feel nauseous, there are air- bags in the seat pocket in front of you.

6. We're experiencing light . There's nothing to worry about.

7. Our in- movie is "The Departed".

8. We'll be in 20 minutes.

9. The little fold-down tables where passengers eat their meals are called "meal trays" or "tray ."

10. Passengers should up their meal trays prior to ( = before) landing.









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In the United States, low-cost airlines such as Southwest and Jetblue are actually known for having better working conditions (and consequently happier employees) than the major American airline companies.


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