hospitality industry english exercises



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ENGLISH FOR FLIGHT ATTENDANTS
topic: Common terms/expressions used on an airplane by flight crew 2



This exercise is for flight attendants (stewardesses, stewards, cabin crew, etc.) who want to improve their English in order to communicate better with passengers. It will teach you many useful English terms/expressions used before, during, and after a flight. Fill in each blank with the proper (best) response from the list on the right::

charge
stow
duration
request
blanket
fastened
wireless
lavatories
service
items
1. We're going to begin our meal shortly.

2. Please let one of the flight attendants know if you're interested in purchasing ( = buying) any of our duty-free .

3. All of the are currently occupied.

4. Make sure your seat belt is .

5. Passengers are reminded to turn off all cellphones ( = mobile phones) and other devices.

6. Are you feet cold? I'll get you an extra .

7. Did you ( = order/ask for) a special meal?

8. The headphones are provided free-of-. ( = you don't have to pay for them)

9. Your phone has to be turned off for the of the flight. ( = for the whole flight)

10. To put your belongings in the overhead compartment = To your belongings in the overhead compartment









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Out of all the airlines in the world, the five best ones (for passengers) are in Asia: Asiana Airlines, Singapore Airlines, Malaysia Airlines, Qatar Airways, and Cathay Pacific.


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