hospitality industry english exercises



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ENGLISH FOR FLIGHT ATTENDANTS
topic: Common terms/expressions used during a flight 3



Practice English with us! This exercise is designed for flight attendants and airplane cabin crew. It will help you develop stronger communication skills in English:
LEVEL: Easy/Medium


1. Please _____________________ = Please don't leave your seat
  remain seated
  keep sitting
  stay sitting

2. The captain has _____________________ off the seatbelt sign.
  made/created
  turned/switched
  clicked/clocked

3. We will be _____________________ out free headphones.
  passing
  pacing
  taking

4. _____________________ = Free-of-charge = Free
  Required
  Complimentary
  Mandatory

5. Every passenger has to _____________________ a customs form.
  feel out
  fail to
  fill out

6. Please make sure that bag is _____________________ under the seat in front of you.
  complete
  completing
  completely

7. At this _____________________ we ask you to please turn off all wireless devices.
  time
  schedule
  hour

8. This bag is a little too big for _____________________ luggage - You're going to have to check it.
  airplane
  cabin
  plane

9. I'm sorry, but you're not allowed to _____________________ ( = come into) the cockpit.
  entrance
  entry
  enter

10. Upon _____________________, all passengers must go through immigration and customs.
  arrival
  arrive
  arrived

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During a recent (2007) survey of low-cost airlines, the Australian company Jetstar won named the "best low-cost airline in the world". In Europe, the honors went to Air Berlin, and in the United States, to Jetblue.


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