Restaurant Conversations 3
Q&A practice for restaurant workers — polished English for a wide range of customer situations.
Vocabulary in context
By this stage, the goal is polish — the kind of English that makes a restaurant experience feel genuinely special rather than just professionally competent. It's not about longer answers; it's about better ones. This exercise presents a range of customer scenarios — some easy, some genuinely challenging — and asks you to choose the response that does the most work in the fewest words: one that solves the problem, maintains warmth, doesn't overpromise, and leaves the guest feeling better than they did thirty seconds ago. The vocabulary here is the vocabulary of hospitality excellence — not just knowing the right thing to say, but knowing exactly how to say it.
Practice English with us! This exercise is for restaurant service staff. It will help you to communicate better in English. A customer wants some information from you. Choose the most natural-sounding response:
LEVEL: Medium/Hard
