hospitality industry english exercises



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ENGLISH FOR TRAVEL AGENTS
topic: General vocabulary practice for travel agents 2



Fill in each blank with the correct word. If both words can be used, choose the one that sounds more natural in each situation:


1. Will this be a one-way ticket, or a (returning/return) ticket? ( = in the United States, "round-trip ticket" is used)

2. I've heard nothing but (positive/benefits) things about this resort.

3. Are you interested in buying travel (insurance/assurance)?

4. This is probably your best (option/optional).

5. We have a lot of (package/box) deals ( = deals which include air, hotel, and sometimes food/drinks) to Cuba and the Dominican Republic right now.

6. You can (upgrade/increase) to a four-star hotel for $200 more.

7. You'll have to (confirm/conform) your reservation by the end of tomorrow.

8. The ticket has to be (purchased/presented) ( = bought) by Thursday.

9. To pay in (full/complete) = To pay the entire/whole price

10. A passenger's "" (itinerary/journey) is their proposed route of travel (travel plan).






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