Food & Beverage
(restaurants, cafes, bars, catering, etc.)
(hotels, resorts, spas, etc.)
(travel agents, tour guides, flight attendants, etc.)
(the right way to speak to customers/guests in English)
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ENGLISH FOR CAFE STAFF/BARISTAS
General vocabulary used in cafes 1
Fill in each blank with the correct word. If both words can be used, choose the one that sounds more
in each situation:
1. All of our coffee drinks are espresso-
2. This drink has two
of espresso. It's very strong.
3. The milk is on the little table at the end of the
4. A tip-
is a container where customers can leave tips for baristas.
is short for "decaffeinated."
6. If someone is lactose-
it means that they can't drink milk.
7. This is the smallest
cup we have.
cup is a paper cup that is designed to hold hot liquids like coffee.
9. Starbucks is an example of a
. ( = a cafe/restaurant which has multiple locations)
10. Your coffee will be in a ready in a
of minutes. I'll call you.
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