hospitality industry english exercises



HOME

Pick a category
 Food & Beverage (restaurants, cafes, bars, catering, etc.)
 Hotel Industry (hotels, resorts, spas, etc.)
 Travel/Tourism (travel agents, tour guides, flight attendants, etc.)
 Politeness Training (the right way to speak to customers/guests in English)

GET 80 OF OUR WORKSHEETS IN ONE FILE!




ENGLISH FOR CRUISE SHIP EMPLOYEES
topic: Talking to guests on a cruise ship 2



Fill in each blank with the correct word. If both words can be used, choose the one that sounds more natural in each situation:


1. This is where we keep the (flammable/inflatable) rafts.

2. I'm sorry, only (crew/crow) members can go in here.

3. You have to (scan/scam) your ID in order to get in.

4. daily = on a daily (basis/bias)

5. The ship is pretty big, but we arrange (tours/sightseeing) to help you get to know where everything is.

6. There is (live/alive) music every night.

7. The port where passengers start (and often end) their cruise is called a (home/personal) port.

8. This company has ten ships in its (float/fleet).

9. We will be (setting sail/docking) ( = leaving the port) in 30 minutes.

10. I'm sorry, guests are not allowed on the (bridge/deck). ( = the area from which the captian and crew control the ship)






Back to list of exercises

(c) 2008-2016 EnglishForMyJob.com (a division of LearnEnglishFeelGood.com). REPOSTING ANY OF OUR CONTENT ONLINE IS NOT ALLOWED. Please read our content policy before sharing our content.