Food & Beverage
(restaurants, cafes, bars, catering, etc.)
(hotels, resorts, spas, etc.)
(travel agents, tour guides, flight attendants, etc.)
(the right way to speak to customers/guests in English)
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ENGLISH FOR HOTEL EMPLOYEES
Using English phrasal verbs 1
Choose the best phrasal verb to complete each of the following sentences:
We will have to _____________ on that until we receive the confirmation. = We will have to wait to do that until we receive the confirmation.
make use of
hold off on
make light of
I'm not ______________ the situation. = I'm taking the situation seriously.
making use of
holding off on
making light of
You have to _______________ on the second floor. = You have to exit the elevator on the second floor.
What time will you _______________? = What time will you return?
I can arrange for a wake-up call to make sure you ______________ on time.
You have to _______________ ( = leave your room) before 11:00 AM.
I'm sorry, I can't _______________ ( = read, decipher) what this says.
You should probably _______________ ( = give yourself) 2 hours to get to the airport.
Of course, I'll _______________ this right away. ( = I'll take care of this right away.)
I'll _______________ a bellhop. = I'll call a bellhop.
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