Food & Beverage
(restaurants, cafes, bars, catering, etc.)
(hotels, resorts, spas, etc.)
(travel agents, tour guides, flight attendants, etc.)
(the right way to speak to customers/guests in English)
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ENGLISH FOR CRUISE SHIP EMPLOYEES
Talking to guests on a cruise ship 1
Fill in each blank with the correct word. If both words can be used, choose the one that sounds more
in each situation:
1. We will be
( = we will remain in the port) until 6:00 PM.
2. We will be arriving at our next
(port of call/personal port)
in about two hours.
3. We leave at 6:00 PM. Make sure to be
4. Would you like a seat in the sun or in the
5. On most ships, you sleep on a
the ship ( = come onto the ship) as soon as possible. We are leaving in 15 minutes.
7. A "room" on a ship is called a
8. I'll get you guys a couple of deck
( = sun loungers) so you can sit outside when you like.
9. Our next
( = the next place we visit) will be Cancun.
10. You can take the
to the upper deck, or you can take the stairs.
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